TIPS FOR CHARTERING A MOTOR COACH – provided by the National Motor coach Network
Heartland was established in 1988, to provide premiere quality, service and value to groups seeking motor coach transportation.
Heartland’s USDOT number is 181153.
In the most recent audit conducted by the USDOT, Heartland scored a rating of Satisfactory. To see a copy of the Safety Rating audit letter from the USDOT Click here.
Heartland carries $10 million in liability insurance, twice the industry standard. To view a copy of our current certificate Click here.
Heartland currently has 23 late-model coaches in the fleet. To view the fleet and age of the coaches, along with links to interior and exterior pictures and amenities, visit Our Equipment page.
Potential and current clients are encouraged to visit our facilities if able. The locations of our facilities can be found on the Contact page.
89% of the Heartland fleet is under 10 years of age, 55% is under 5 years of age and ALL of the coaches are on a rigorous preventative maintenance schedule (replaces or repairs normal wear items that cause breakdowns BEFORE the part’s normal wear period ends for your added safety) and aesthetic rejuvenation schedule (interiors and exteriors are kept in top condition for your comfort, safety and enjoyment).
Heartland’s four full-time maintenance personnel have over 60-years combined experience in motor coaches and heavy equipment. With this level of experience, Heartland is frequently called upon to assist other companies when their coaches needed repair while on the road.
Heartland’s chauffeurs are trained PRIOR to being allowed to take a group by themselves. In addition to initial training, ALL of Heartland’s chauffeurs are required to attend on-going mandatory training, focusing on safety, security and customer service issues.
Providing as accurate an itinerary as possible when requesting the quote will allow not only for a more accurate pricing, but will reduce the chance for major cost adjustment just prior to departure with receipt of your final itinerary or upon return from your trip.
99% of all groups provide the lodging for the driver. Doing so is not only less expensive than having Heartland setup and pay for the lodging, but also allows the chauffeur and the coach to be with the group at all times. Many hotels will even comp or reduce the rate for the chauffeur’s room.
Of course you have seen ours and we hope that through it you see that at Heartland…Quality, Service and Professionalism is what we are all about. To request a quote simply click Request a Quote.